Position Information

Installer - Custom Window Treatments
Position: Installer - Custom Window Treatments
Position Reports to: Director of Measure and Install

Please contact our Recruitment Department at Careers@theshadestore.com
With over 70 years as a family owned business, we pride ourselves on delivering a world class customer experience and product. We have revolutionized the custom window treatment industry by simplifying and stylizing a traditionally complicated and expensive purchase.  We are growing quickly and expanding aggressively: 55+ showrooms and growing across the country, a state of the art e-commerce website and a beautiful yearly design inspiration book. But with all this exciting growth, our core values and principles have not changed.  We still handcraft every product right here in the USA and we still treat each and every customer with the greatest appreciation and professionalism.  These are our guiding principles and the backbone of our company – they will always remain true.

We set out to create a company culture that is enjoyable, rewarding, and where there is continuous upward mobility and growth opportunity.  If you work hard, give the company your all, use good judgment, and have a positive attitude – then the sky is the limit.  In return, there are numerous perks and benefits including:
  • Full-time highly competitive compensation structure
  • TSS-branded company vehicle provided
  • In-house scheduling team handles all customer communication and appointment / route management
  • Company credit card provided for gas, tools, and other business-related expenses – no need to float your own money for corporate expenses
  • Laser measuring tool provided
  • Tablet w/ 4G LTE and WiFi
  • Paid Time Off
  • Medical Benefits
  • 401k Available and we match up to 4% of your contributions
  • $100k Life Insurance & Short Term Disability Coverage provided at no charge
  • Participate in local charities and volunteer events
THE POSITION: Professional Window Treatment Installer
Our network of Measure & Install professionals are responsible for providing world-class service to The Shade Store customers throughout the entire measure & install process. We are looking for skilled trade professionals that have a minimum 3 to 5 years of direct experience within custom window treatment installation to join our network.
  • Bring your custom window treatment/trade expertise to measure and install appointments to provide enough information for our Design Consultants to determine the correct order size of all products
  • Be knowledgeable on the product lines we offer to ensure a smooth and seamless measure and install
  • Communicate and partner regularly with NY/LA Measure & Install support teams while in the field and on-site
  • Act as the liaison between the customer and the sales associate to communicate any issues which may occur during installation of product
  • Leave a lasting impression with our customers by demonstrating to the customer how to use the product before leaving the job site
  • Provide exemplary customer service to The Shade Store customer and its retailer affiliates
  • Use personal judgment and initiative to develop effective solutions to challenges and obstacles pertaining to the installation of window treatments
  • Dress in a TSS provided uniform and in a professional manner
  • Minimum of 3 to 5 years previous residential window treatment installation experience as the lead installer or owner. We will provide training and technical specs as it relates to our product line – as there are nuances to every line – but it’s critical you have a strong foundation
  • Must have the ability to take direction and work well with other team members
  • Ability to work Monday through Friday with flexibility for Saturdays
If you are looking to be part of a growing family of enthusiastic and hard-working individuals, we would love to hear from you!

ABOUT US: We invite you to visit our website and apply at http://www.theshadestore.com/careers
Position: Installer - Custom Window Treatments
Organization: The Shade Store
Location: Palo Alto,  CA 
United States
Posting Start Date:
Date Posted: 6/27/2018
Status: This listing expires on: 8/11/2018
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Organization Information
The Shade Store

Palo Alto,  CA 94301
United States
Recruiting Department