Position Information

In-Home Custom Window Treatments Installer - San Jose, CA
JCPenney is looking for talented Installation professionals to join our team. If you enjoy building rapport with customers and team members, working indoors, working independently, possess the drive to be highly productive, and want to be a part of a growing organization committed to your success, we want to hear from you.  We currently have an exciting opportunity for an In-Home Custom Window Treatments Installer.
Job Scope:                                         
Provides skilled installation of window covering treatments; provides customer service; assists customers and sales team and provides follow up assistance to achieve installation of hard and soft window treatments helping to ensure our In-Home Custom Decorating business performance goals are achieved.
Principal Responsibilities and Duties: 
  • In Home Install of custom window treatment/draperies, blinds, & shutters within schedule, to the performance standards of specified workmanship and productivity, including:
    • Pinning and placing hooks on appropriate products.
    • Dressing down appropriate products.
    • Installing all hard and soft window treatments for window and wall treatments including rods and other decorating hardware
    • Providing use and care of product to customer. 
  • Additional duties include:
    • Compiling, logging and posting data.
    • Driving to and from customers’ homes.
    • Handling customers’ requests/issues in a solution focused manner.
    • Re-measuring, making templates and attending to customer service calls. 
  • Ensures immediate notification is sent via 1st Alert paperwork completed and sent to studio for handling.
  • Collects COD and signed envelope queries from customers.  Turn in all paperwork, cash/checks, and customer receipt to dispatcher for processing within business guidelines.
  • Ensures proper handling of products and customer property to minimize damage.
  • Ensures proper disposal and destruction of trash and returned products.
  • Ensures regular van maintenance and proper fuel procedures followed.
  • Ensures safety of company van, tools, parts and product at all times.
  • Calls in with stop times to dispatcher per guidelines.
Installer team members receive the following core benefits:
•           Company Van, Equipment & Tools Furnished.
•           Paid Company Training
•           Company Cell Phone
•           Competitive Benefits
•           Associate Discount
Position: In-Home Custom Window Treatments Installer - San Jose, CA
Organization: JCPenney
Location: Plano,  TX 
United States
Posting Start Date: 9/15/2017
Date Posted: 9/15/2017
Requirements Minimum Skill Set Requirements:
•           Ability to initiate reports, use basic communication skills and use arithmetic involving calculation of fractions required (read a tape measure).
  • Intermediate to advanced knowledge of carpentry tools highly preferred.
  • Ability to work with Installation tools on tall ladders required.
  • Ability to lift and carry weight up to 50lbs.
•           Familiarity with the installation of draperies, blinds and shutters and other decorative items preferred.
•           Valid drivers and associated licenses, clean driving record, as required by law.
  • 6 months’ experience in the same or related tasks preferred.
Status: This listing expires on: 10/30/2017
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Organization Information
6501 Legacy Dr

Plano,  TX 75024
United States
Sharon Shea